1. Purpose and scope of collection

The main data collection on the website includes: full name, email, phone, customer address in the contact section. This is the information that Bao Long Pharmaceutical needs members to provide when sending information for advice or wanting to buy products and for Bao Long Pharmaceutical to contact and confirm with customers on the website to ensure the rights of users. consumption.

Members will be responsible for the security and storage of all service usage activities under the information they provide and their email boxes. In addition, members are responsible for promptly notifying Bao Long Pharmaceutical website about unauthorized use, abuse, security violations, and retention of registration names and passwords by third parties to take measures. suitable solution.

2Scope of information use

Bao Long Pharmaceutical uses information provided by members to:

– Contact to confirm orders and deliver goods to members when receiving requests from members;

– Provide product information to customers if requested by the customer;

– Send marketing and promotional emails about goods sold by Bao Long Pharmaceutical;

– Send notifications about activities on the website

– Contact and resolve with users in special cases;

– Do not use users’ personal information other than for confirmation and contact related to transactions

– When there is a request from a judicial agency including: Procuracy, court, police investigation agency related to certain legal violations of the customer.

  1. Information storage time

Members’ personal data will be stored until the administrator requests cancellation. In all other cases, member personal information will be kept confidential on Bao Long Pharmaceutical’s server.

  1. Persons or organizations that may have access to that information

Subjects with access to customers’ personal information fall into one of the following cases:

– Company employees

– Partners have signed a contract to perform part of the Company’s services. These partners will receive information according to the contract agreement (possibly part or all of the information depending on the contract terms) to support users in using the services provided by the Company.

  1. Address of the information collection and management unit, including contact methods so consumers can ask about information collection and processing activities related to them

Dong Nam Bao Long Pharmaceutical Company Limited

Address: No. 02, Road 430, Hamlet 1, Phuoc Vinh An Commune, Cu Chi District, City. HCM

Phone: 028.3792 2990 – 028.37922993 – Fax: 028.3792 2991

Email: lienhe@duocbaolong.vn

Website: www.duocbaolong.vn

  1. Methods and tools for consumers to access and edit their personal data on the information collection unit’s e-commerce system

– Members have the right to self-check, update, adjust or cancel their personal information by contacting the website administrator to do this.

– Members have the right to submit complaints about information security content, please contact the website’s Administration Board. When receiving this feedback, Bao Long Pharmaceutical will confirm the information. In case the member’s feedback is correct, depending on the level, we will take timely measures.

  1. Mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purpose or notified scope

– Members’ personal information is committed to absolute confidentiality according to the personal information protection policy. The collection and use of each member’s information is only carried out with that customer’s consent, unless otherwise prescribed by law.

– Do not use, transfer, provide or disclose to any third party the member’s personal information without the member’s consent.

– In case the information server is attacked by hackers leading to loss of member personal data, Bao Long Pharmaceutical will be responsible for reporting the incident to the investigating authorities for timely handling and notification. let members know.

Absolutely secure all members’ online transaction information, including digital accounting invoice information and documents.

– The management board requires individuals when registering/purchasing to provide all relevant personal information such as: Full name, contact address, email, phone, … and take responsibility. about the legality of the above information. The Management Board is not responsible nor will it resolve any complaints related to that member’s rights if it deems that all of that member’s personal information provided upon initial registration is inaccurate.

Bao Long Pharmaceutical sincerely thanks you for your cooperation!